Our preferred shopping experience are Boutiques.  All items are within a style, beautiful presentation, and fun new way to browse through the store.  If you prefer the traditional shopping, go to Categories.  You can access Boutiques or Categories via top navigation.

Shopping Cart
once you found your perfect buy, click on "Add to Shopping Cart."  The upper-right navigation tag will let you to review your order "Shopping Cart" and to "Check out"  when you are ready to finalize your purchase.  Note, if you have a promotion code, please add to your order when you are viewing your Shopping Bag.

Secure Check Out & Credit Card Processing
if you are a returning customer, we are delighted to have you back, so just enter your email address and password.  Otherwise, enter as a new user.  You will be asked to provide your shipping address and billing address as it appears on your credit card statement.  For your protection, we do not store your credit card information.  Our check out is secured by

After you finalized your order and selected a shipping method, you will be entering a secure area at Authorize.Net, where you will be prompted for credit card information.  You can shop at My Lady Shop.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. 

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.  My Lady Shop.com is registered with the Authorize.Net Verified Merchant Seal program.

For higher security, Authorize.Net will verify billing address you provide with your credit provider.  If there is no match, transaction will be rejected by Authorize.Net.  We will not be able to process your order, if transaction was rejected.  If you prefer, we can process your transaction by phone. Click on Contact Us for contact information. If you have any question, please contact us.

Payment Types
we accept Money Orders, VISA, MasterCard, and American Express.

Sales Tax
we are required by state law to charge 8.25% sales tax on orders shipped to TX ( Texas ).  All taxes are automatically computed when you place your order.

Confirmation
once your order has been placed and credit card approved, you will receive an email confirmation from Authorize.Net.  You will also receive an email from My Lady Shop when your order is shipped to you.

Order Cancellation
all orders are final.  However, if you absolutely must cancel your order, please notify us at cards@myladyshop.com immediately.  If order has not been shippied, we will issue a store credit for the full order amount.

Back Orders
if you order an out of stock item, the whole order will be shipped to you as soon as it arrives.  However, if you would like to make special arrangements, please let us know us at cards@myladyshop.com.  In general, it takes about 5 days for tea and up to 21 days on other items to be in stock.

Returns and Exchanges
if for some reason you are completely dissatisfied with your whole order or an item, please send it back with a carrier of your choice within 30 days.   For complete order returns, we will refund your order total minus any shipping and handling charges.  For single item returns, we will refund item cost only.  If you would like to replace returned item with another one, please place a new order.  Thank you for allowing us to serve you!

Technical Suggestions
My Lady Shop web site is best viewed in the Internet Explorer 6.0 and higher.

More Questions?
if you have any questions about a product or an order that you have placed, please contact us at cards@myladyshop.com.  For all technical problems on this site, please contact our support team at cards@myladyshop.com.